Ceramics Workshop

A great beginners class that was very fun and lighthearted! The teacher was funny, engaging and very helpful when we inevitably made a mess as it was our first ever go at pottery. The class was full (probably about 20 people - a mixture of couples and friendship groups) and it was a good atmosphere as everyone was having a laugh. We spent about half the time given on the potters wheel then the rest decorating our creations. There were lots of examples to inspire you and you could decorate your pots using glazes, engraving tools, and additional clay for handles etc. I felt like we had plenty of time for the activities and it wasn’t rushed at all. The location was about a 15 minute walk from London Bridge station and easy to find. I would definitely do this workshop again as my boyfriend and I really enjoyed it! Thanks for a brilliant session :)

Excellent workshop. Fun and practical with supportive tutor who guided us through the wheel and painting process

Enthusiastic teacher who took us swiftly through the throwing process. Would've like more time on the wheel but learnt a lot in a short period! Very enjoyable and would do again.

Really enjoyed this class, was really fun for the 2 of us! would recommend for something different to try!

[AVOID AT ALL COST - THIEVES, VERBAL ABUSERS] [BE CAREFUL]

[Please also check and trust the numerous negative reviews they got on Maps!].

The staff we met at the Studio was friendly and helpful, the workshop was fun BUT then, we met the two thieves running the Studio, Joseph Spriggs (who calls himself a musician on LinkedIn, check it out) and Jing Xue.

I also added a review on Maps with snapshots and photos proving they insulted us, blackmailed us and tried to extort money from us. I'm also filing a complaint with the Metropolitan Police, and submitting a report with Trading Standards to trigger an investigation.

We (my partner and I) attended the Ceramics Workshop on September 11th (Saturday). Right after, we paid extra money (we have the receipt) to have our pots glazed and to be able to pick them up three weeks later. We ended up receiving a pick-up confirmation email telling us to come pick-up the pots any day after October 18th (more than one month after the Workshop, not three weeks as advertised on the website). We called the Studio to pick the pots up on Saturday, October 23rd, but they refused over and over again while we tried to insist. They told us that the room where the potteries are stored was locked and that they didn't have the key. Now, you have to know we came to the Studio two weeks before the call to enquire about the pots, and the person we spoke with told us that we had to wait for the confirmation email. He said he could go to the storage room (which was not locked AT ALL!) but that the pots were not made ready on the right shelf to be found quickly, and that it would take too much time to look for them. We said we understood and that we would come back after we received the confirmation email.

After I finished my call with the person at the Studio, who told me that we could come next Saturday if we sent an email ahead, I did send an email and added a comment stating we didn't appreciate to have to wait that long to pick-up our pots, and that it wasn't right to refuse to give them to us on the 23rd, like we asked. The emails that followed from hysterical Jos and Jing were filled with insults, offensive comments and exclamation points. They said that we should apologise (For what exactly? For making a complaint?) if we wanted to be able to pick-up the pots next Saturday, or we could only come on weekdays. We already explained that both my partner and I were working on weekdays and that it wouldn't be possible to come during weekdays, but they kept insulting us in the emails and wouldn't hear it.

I then replied that we would come on Saturday, as agreed with the person we spoke with, since the instructions in the pick-up confirmation email indicated it was possible. But they went ahead with FORBIDDING us to come get our pots on Saturday. We tried to reason with them by explaining that we already paid for the pots, so they have no choice but to give them since they already accepted money for them. But they kept threatening us and refusing to give us the potteries. In one email, they wrote "Don't bother coming! We will throw your pots out!".

After I insisted that coming on a Saturday was the only way for us, they replied that they will throw our pots out in a brown bag in front of the studio, on the ground at 3pm today (October 25th), and that we had to arrange a pick-up at that time. They also tried to extort money from us by saying that if we wanted them to keep them in storage it would cost us 20£ per day! If they go ahead with this latest threat, I warned them that I would lodge a formal complaint with the nearest police station. I hope they will be reasonable and give us the pots we already paid for, this Saturday (October 30th).

More information in this Twitter thread (https://twitter.com/kaylyn_noble/status/1452625477638709251?s=20), feel free to add your own experience under.

[UPDATE]
They just threw my pots out of the studio in a brown bag and sent an email admitting to it (please see snapshot of the email). I'm filing a complaint with the Metropolitan Police and will claim a refund for this. THIS IS HOW YOU WILL BE TREATED IF YOU GO TO THIS STUDIO. Check the other negative reviews!

My theory is that they take clients' money to glaze the pots, and then they find a way to refuse to give the pots once glazed. On their website, you can see that they charge the pots "left behind" (they mean stolen), 3£ for each pot they stole, and pretend they're going to "donate" it to a charity if you pay the price advertised. That's a fraudulent scheme and I would advise you distance yourself from these crooks before their unlawful activities reach you.