Karen, as always, was an excellent tutor. She not only showed how the process went, but she also answed questions about infusable inks that were not anything to do with the mug press. Her knowledge of the subject is really good and she has given me the confidence to now go ahead and unpack my mug press and use it. ( it has been sitting in its box for about 6 months ). On leaving, Karen said that if I had any questions about the process or if I forget anything, to come by and ask her. She said that I was always welcome to pop in and ask questions and to bring in any mug that I make and show her. I left so full of confidence and ideas. As always 100%. Thank you Karen.

As always the staff were fantastic. Even though the machines decided to update just as we needed them, it was something out of their control, but they were great. Things happen that are out of our control sometimes and it's how the situation is dealt with. In this case all I can say is Karen was brilliant. I went knowing nothing and came out with the ability and confidence to now use my machine at home.
I can never find fault with any staff or the shop. 10/10 from me